Shipping Policy

Shipping Policy – Ofnah

At Ofnah, we work with reliable courier partners to make sure your jewellery reaches you safely and on time.

📦 Dispatch Timelines

• Ready Jewellery (Earrings, Necklaces, Bracelets, Finger Watches): Ships within 1–2 working days.
• Custom-Made Orders: Ships within 15–20 working days.

🚚 Delivery Timelines

• Estimated delivery dates are shown on the product page and at checkout.
• Timelines may vary depending on your pincode and the product you select.

💰 Shipping Charges

• Prepaid Orders: Free shipping all over India.
• Cash on Delivery (COD): ₹75 charge applies.
  (COD is not available for fine gold and select items.)

🌍 International Shipping

• We offer international delivery on select products.
• Orders may take 18–20 working days, depending on the destination and customs clearance.
• Exact shipping charges will be shown at checkout.

🔎 Order Tracking

• Once your order is dispatched, you’ll receive a tracking link via SMS, WhatsApp, and Email.

⚠️ Delays & Exceptions

• Sometimes delays may occur due to weather, local restrictions, or courier issues.
• If your address is unserviceable, our team will reach out to offer an alternative solution or a full refund.

📩 For any help, feel free to contact us at ofnah.in@gmail.com.